What is Banking My Way?
We know that life doesn’t always stay the same. That's why we’re here if you need additional support with your banking because of a disability, health condition, impairment or if your circumstances have changed.
Banking My Way is a free service that allows you to record information about the support or adjustments you need to make banking easier.
The Banking My Way service is available to customers aged 16 or over in the mobile app or online banking. For customers under 16, parental consent is required and information must be recorded in branch or over the phone.
How to start getting the support you need
On the mobile app
Go to the 'My profile' area in the app (the initials icon at the top left of your screen) and select Banking My Way.
Use Online Banking
Log in to online banking and select 'Your details' then go to the section called Banking My Way.
Get started with online banking if you haven't registered yet but would like to start using it.
Give us a call
You can speak to one of the team over the phone and they'll record your information so we know when you need extra support.
Speak to us in branch
Pop in to your local branch and let a member of the team know about the additional support you need with your banking.
App available to customers aged 11+ with compatible iOS and Android devices and an Isle of Man, UK or international mobile number in specific countries (Opens in a new window). Online banking available to customers aged 11+ with an Isle of Man Bank account.
Download the app
Find out what all the fuss is about and download the app today.
- On your iPhone, Android phone or iPad, go to the App Store if using Apple or Google Play if using Android
- Search for 'Isle of Man Bank'
- Tap to download the app
Common questions about the service
Banking My Way gives you full control of what information you share and lets you tell us how we can support you with your banking.
You'll find the Banking My Way toolkit on our mobile app and online banking. Or you can get in touch over the phone or speak to us in branch to get set up.