Find out how our services are running

To ensure we continue to provide you with a reliable service, we will be undertaking routine maintenance across our systems during the following periods:

• Sunday 26th October 2025, from 01:20 BST to 04:55 GMT – our online banking service will be unavailable.
• Sunday 26th October 2025, from 06:45 to 07:45 GMT – statement services may be unavailable.

We apologise for any inconvenience this may cause and appreciate your patience and understanding while we carry out these essential updates.

To ensure we continue to provide you with a reliable service, we will be undertaking routine maintenance on our ATMs between 01:35 BST and 05:05 GMT on Sunday 26th October. 

During this time our ATMs won’t be available. This means:

• Access to cash will not be available at the Isle of Man Bank, NatWest International, NatWest, Royal Bank of Scotland, Ulster Bank & Tesco ATMs.
• Isle of Man Bank debit card holders will not be able to use the cash machines of other financial institutions
• The transfer option will be unavailable at these times

We apologise for any inconvenience this may cause and appreciate your patience and understanding while we carry out these essential updates.

We're sorry to advise that Penny is still having technical issues.

We apologise for any inconvenience this may cause. We will provide an update as soon as we have a confirmed date for Penny's return.