You are your strongest password
App available to customers aged 11+ with compatible iOS and Android devices and an Isle of Man, UK or international mobile number in specific countries.
Biometric Approval is available to eligible mobile app customers aged 16 or over.
Let your face and voice keep you safe
We use the latest technology to recognise the things that make your face and voice unique, so we know it’s you in control of your money. Biometric approval gives you a handy alternative to your card reader and you can use it to authorise:
- First time payments to someone new through the app or online banking
- Payments in the app over the £750 daily limit without needing to go to online banking
- Changes to your payment limits and personal details in online banking
It makes managing your money simpler and helps stop fraud.
Set up biometric approval in just a few steps
To register your face and voice you just need the Isle of Man Bank app plus a forward-facing camera and your device microphone.
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01
Open the app and choose biometric approval from the settings menu, then tap Register now
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Next, take your photo
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Once we’ve got this, you’re all set up and you can also register your voice
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If you don’t have notifications on, we’ll ask you to turn them on. This will help when you get an approval request.
When we ask you to approve something later, you just look at the camera or record your voice to confirm #ItsReallyMe.
Making online shopping more secure
To improve online payment security and protect you from fraud and scams, you’ll be asked to confirm your identity and approve transactions more often.
If we need to check it’s really you, we’ll ask you to open your app. You can approve or decline the transaction with your face ID, fingerprint or passcode.
You can use Trusted Beneficiary (also known as Trusted Retailer) to reduce how often we need to ask you to approve transactions.
Sometimes, when we ask you to approve a transaction, we will give you the option to add the retailer to your trusted list. This means you won't always have to confirm your identity when you next shop at that retailer.
Make it easier by turning on app notifications
With your notifications enabled, we can let you know straight away if you need to review a transaction. Then you can simply tap the notification to go straight to your app.
If you want to turn on push notifications for your app, just go to your phone’s notifications settings and look for the Isle of Man Bank app.