Cora, our digital assistant, is available 24/7 to help answer your questions about banking.
To chat with Cora, select 'Chat to Cora' at the bottom right-hand side of most webpages.
Registered customers can use the 'Message Us' feature in our mobile app or the ‘Need help?’ online chat service within online banking.
To become a Premier customer you'll need to be over 18, permanently resident in Isle of Man and meet a set of criteria based on income or your savings.
Premier offers a dedicated relationship manager and access to a range of products and services designed to support your financial goals for a more personal banking experience.
If you'd like to join Premier you can call the team on 01624 697727 to book an appointment or ask a question.
We can talk you through the benefits so you can decide whether Premier is right for you.
Lines open: Monday to Friday 9am-5pm except bank holidays. Calls may be recorded.
If outside of these hours, please leave a message and we will call you back as soon as possible.
We want to make it easy for you to tell us when things go wrong, resolve your complaint and make sure you're satisfied with how your complaint was resolved.
We're really pleased you've had great service from us. Use our online form to nominate the member of staff for a service award.
You can use our online form to give us some feedback. We're always looking for ways to improve and your feedback is important to us.
