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Online banking security

How we help you bank securely online

We will never ask you for your full PIN or password. If you are asked for this, it will be a scam and should be reported to us.

How we keep Online Banking secure

Our Secure Banking Promise

Whether you’re banking online or using our Mobile Banking app, rest assured you're protected by our Secure Banking Promise.

1. We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe

2. We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe

3. We'll help you protect yourself with tips on staying secure and free tools for extra security protection

For more tips on staying secure, visit our Security Centre.

A fast and secure way to manage your account

Learn more about how online banking can help you and find out how to register for the service.

Something else we can help you with?