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Ways to Bank

Text alerts

​The Alerts service is available to mobile phones registered with a UK, Channel Islands or Isle of Man mobile phone provider.

Make your banking easier by using text messages

With our range of Alerts you can stay up to date with your finances and keep track of certain changes to your account. This provides you with enhanced security because you’ll notice if something unexpected happens on your accounts.

Changes to balance alerts

From 27th April 2020 we will no longer be sending weekly balance alerts. You’ll still be able to view your balance and manage your account with our mobile app, online banking service, telephone banking and in branch.

If you prefer to be alerted by text message, you can set up low or high balance alerts to inform you when your account goes above or below a certain limit, so you’ll know when you’ve received a large payment or if your money’s running low. We’ll check your balance at 6am and we’ll aim to text you at around 8am the same day or around 10am if it's a weekend.

Balance alerts

Weekly balance alerts

There’s no need to call, visit a branch or queue at a cash machine to get a regular balance update. Once you register we’ll text you your balance each week on whatever day suits you best – you can even specify morning or afternoon.

From 27th April 2020 we will no longer be sending weekly balance alerts.

 

Upper/lower limit balance alerts

You can set up alerts to inform you when your account goes above or below a certain limit, so you’ll know when you’ve received a large payment or if your money’s running low. We’ll check your balance at 6am and we’ll aim to text you at around 8am the same day or around 10am if it's a weekend.

Activity alerts

Activity alerts allow us to send you confirmation text messages, when certain activities take place on your account. This means you’ll be able to keep track of certain changes to your account without having to call, visit a branch or log on to online banking. They’ll also provide you with increased security because you’ll notice if something unexpected happens on your account.

We’ll send you an activity alert as confirmation whenever you:

  • create or amend a payee – either an individual or company
  • create or amend a standing order
  • update your address or telephone details
  • are issued with a new debit/cash card or PIN

Manage your alerts

You can set up or manage your text alert preferences through any of these channels:

Please remember we will never ask you for your PIN or Password details by text or email.

Mobile App

  • Log in to your Isle of Man Bank mobile app
  • Select an account that is eligible for Text Alerts
  • Tap on the more options menu ( on Android or  on iOS)
  • Tap on 'Manage account alerts'

Online banking

Over the phone

If you have an eligible Sterling current or savings account with Isle of Man Bank you can register or manage Alerts at your local branch or via Telephone banking.

If you come into a branch, please bring your debit card with you or some form of photo identification such as a current passport or current photo card driving licence.

Important Information

We will not charge you for using our Alerts service. However, your network operator may charge you for receiving a text alert from us or for sending a mobile text message to us.

Please remember we will never ask you for your PIN or Password details by text or email.

Something else we can help you with?