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Security Centre

Keeping you protected

How you shop and bank online is changing

Soon, we’ll start sending you a One Time Passcode (OTP) by text or email to confirm it’s really you who is using your details and not someone pretending to be you.

So it’s really important that we have the correct mobile number and email address for you.

More about the changes >

Spot common scams

Learn how to protect yourself from identity theft, phishing (scam emails) and other online con tricks.

Secure Banking Promise

Banking online or using our Mobile app? Rest assured you are protected by our Secure Banking Promise.

How we protect you

Discover some of the systems we use to keep you safe.

Protect yourself

Find out what you can do - including keeping your computer up-to-date.

Online banking security

Features such as paperless statements and text alerts can help improve your security.

Reporting fraud

Reporting a fraud is your first step in putting things right.