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Why isn't my software package listed for downloading an online statement?

Why isn't my software package listed for downloading an online statement?

Currently you can download your statements to the following software packages:

  • Microsoft Money (OFX file)
  • Quicken 2001 onwards (OFX file)
  • Sage Line 50 (OFX file)
  • Microsoft Excel, Lotus 123, Text (CSV file)

Unfortunately, if your software package is not listed it may not accept the file formats currently offered by our service.

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