Which account will Get Cash debit and how can I change this?
Your Get Cash withdrawal will be taken from your main account, usually your primary current account, unless you don't have an active debit card (in which case if you have another account with an active debit card, this will be selected).
To see which account you have linked, simply click the Get Cash icon within your app and your account details will be shown on screen.
If you do not have sufficient funds you could to transfer from another account to this one.
The Get Cash facility will not be available if there are insufficient funds in the account.
To change the account you would like Get Cash to debit, your main account, please contact us asking us to change your main account indicator on our systems.
You can get in touch by calling:
01624 637000
Call +44 (0) 1624 637000 from abroad
Using Relay UK? Call 18001 01624 637000
Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.